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Participant
May 21, 2021 4:13 AM UTC
Question

Cannot open Adobe XD app on macOs Big Sur

I updated my Adobe XD app but cannot open now. Crash screen show me when i open Adobe XD app. I will attach crash screen, Please advice for me how to open?

OS: Mac Big Sur(11.2.3)

MacBook Pro (16-inch, 2019)

 

 

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2 replies

italosan
Community Expert
Community Expert
May 21, 2021 10:19 AM UTC

Hi, have you tried doing a fresh install of Adobe XD? I recommend that you use the Creative Cloud Cleaner tool to uninstall the software and delete any corrupt files.

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KauakaAuthor
Participant
May 24, 2021 1:35 AM UTC

Thank you for your advice.
But it was the same when I installed it again after cleaning using this tool. 

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