Answered
Cannot open my cloud documents on my pc
I'm constantly getting this error, even I've the updated XD and creative cloud.
This topic has been closed for replies.
Hi there,
Sorry to hear about the trouble. Could you please try the steps below and share check if you are able to open cloud document:
- Sign out of Adobe XD and Adobe CC Desktop App.
- Please close CoreSync Process and all Adobe related processes from the Task Manager.
- Sign back in on Adobe CC Desktop app and launch XD from there and check if you are able to open cloud docs.
If it still doesn't work, please share a few more details like:
- A screenshot of the About XD info page under the help menu.
- Are you connected to a private network or an enterprise network?
Regards
Rishabh
Sign up
Already have an account? Login
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inSign in to Adobe Community
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices