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floriank45471660
Participant
October 11, 2023
Question

Cannot open XD file after cleaning adobe cache

Dear all,

I'm trying to open an XD file that was locally saved after emptying the adobe cache with a mac cleaner program. I had to clean the cache, it was taking up 430GB, but now the message that I get when I want to open that 60 MB file is: "the document xxx cannot be opened — please try again, if failing please quit the program and restart".

Any help is highly appreciated. Thank you.

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    1 reply

    floriank45471660Author
    Participant
    October 11, 2023

    I could resolve. A colleague was able to open it and could save it for me. Thanks!

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