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floriank45471660
Participant
Oct 11, 2023 10:44 AM UTC
Question

Cannot open XD file after cleaning adobe cache

Dear all,

I'm trying to open an XD file that was locally saved after emptying the adobe cache with a mac cleaner program. I had to clean the cache, it was taking up 430GB, but now the message that I get when I want to open that 60 MB file is: "the document xxx cannot be opened — please try again, if failing please quit the program and restart".

Any help is highly appreciated. Thank you.

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    1 reply

    floriank45471660Author
    Participant
    Oct 11, 2023 10:49 AM UTC

    I could resolve. A colleague was able to open it and could save it for me. Thanks!

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