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Participant
October 11, 2023
Question

Cannot open XD file after cleaning adobe cache

  • October 11, 2023
  • 1 reply
  • 139 views

Dear all,

I'm trying to open an XD file that was locally saved after emptying the adobe cache with a mac cleaner program. I had to clean the cache, it was taking up 430GB, but now the message that I get when I want to open that 60 MB file is: "the document xxx cannot be opened — please try again, if failing please quit the program and restart".

Any help is highly appreciated. Thank you.

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    1 reply

    Participant
    October 11, 2023

    I could resolve. A colleague was able to open it and could save it for me. Thanks!