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ngyh82
Participant
July 29, 2020
解決済み

Cannot open XD file from Mac eventhough the XD on my laptop is the latest version

  • July 29, 2020
  • 返信数 1.
  • 401 ビュー

Hi,

My colleague sent me a XD file but I was not able to open it on the XD on my laptop which is already the latest version.

Any tips will be great! 🙂

 

Cheers,

Jonathan

    このトピックへの返信は締め切られました。
    解決に役立った回答 Rishabh_Tiwari

    Hi there,

     

    Sorry to hear about the trouble, we'll try our best to help you with that. Could you please try creating a new document and try to open the file from there instead of the home screen or if you are on home screen please try opening using the shortcut ⌘ + Shift + O and let us know if you are able to open the file? 

     

    Regards

    Rishabh

    返信数 1

    Rishabh_Tiwari
    Rishabh_Tiwari解決！
    Legend
    July 29, 2020

    Hi there,

     

    Sorry to hear about the trouble, we'll try our best to help you with that. Could you please try creating a new document and try to open the file from there instead of the home screen or if you are on home screen please try opening using the shortcut ⌘ + Shift + O and let us know if you are able to open the file? 

     

    Regards

    Rishabh

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