Skip to main content
JPRM
Known Participant
June 4, 2021
Question

Cannot save file in Xd

  • June 4, 2021
  • 1 reply
  • 749 views

I've been working with Xd for about 25minutes. Then out of the blue (while changing some gradients), Xd has crashed. My recovery file opened where it crashed, but I cannot save it in any way. When I try to close the program, I hit "save" on the modal window and nothing happens. What in the hell is this?!

 

Secondly, when Xd crashed in the past and it recovered my file, when I'm trying to save it it again, Xd forces me to create a new file, instead of just saving to the old one! That means - new design links EVERY TIME!!! How in the world someone in the UX team came to conclusion this is a logical choice?! Guys, seriously, fix your software instead of adding new features.

 

The amount of crashes and performance issues for the last year is pure downhill. I literally cannot use this software for longer then 30 minuteswithout some form of issues. I'm literally on the edge now.

    This topic has been closed for replies.

    1 reply

    Community Expert
    June 4, 2021

    Hi JPRM,

    which version of Adobe XD are you using it? What are the features of your computer? Does this problem occur with all files or just with a specific file? Thanks

    JPRM
    JPRMAuthor
    Known Participant
    June 6, 2021

    @gianvitulanoI have the newest Adobe Xd. What my computer features has to do with this? I have 32 gigs of ram, a couple of HDD and SSD drives, GeForce GTX 1660 Super and Intel i7 4770k processor. I run the newest windows 10. I have no problem running any other software. My computer is fine, trust me.
    I've been using the Adobe software since Photoshop 7. For the last ~3 years, the performance and the amount of bugs is skyrocketing. I've seen infinite amount of posts on this forums with little to no answers, and most are: "what is your computer components". I'm really running out of patience, since this software is not free.