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Participant
November 29, 2023
Question

Cannot update link for both online and offline file

  • November 29, 2023
  • 1 reply
  • 189 views

We have a collaborative online file that couldn't be opened a few months ago, and then we have to save the file as a local file so that we can maintain the same link. Yesterday, the local file could not update the link, and neither cannot create a new link. How can we resolve the problem? We need to keep the same XD link.

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    1 reply

    Spas K.
    Community Expert
    Community Expert
    December 4, 2023

    Are you getting an error while updating, or don't see the link at all? How are you keeping it in sync between the two of you? Collaboration is only available on Cloud files I believe.