sigaliab75229390

Participating Frequently

Question

cant connect xd to creative cloud libraries at all

Forum|Forum|6 years ago
April 10, 2020
3 replies
791 views

cant connect xd to creative cloud libraries at all - its working just fine in all other adobe sw.
all up to date. i have tried all steps i found (re-installing, Win+5 - didnt help...

i realy want to use this corona times to lern how to use xd and its imosible like thet

pls help

10X

This topic has been closed for replies.

Ares Hovhannesyan

Community Expert

Community Expert

I see "More Information". Please click and inform us what kind info has been provided to you.

Also please check thie convertions

https://community.adobe.com/t5/adobe-xd/adobe-xd-can-not-connect-creative-cloud-libraries/td-p/9921061?page=1

sigaliab75229390Author

Participating Frequently

I HAVE TRIED IT A FEW TIMES. DIDNT WORK...

sigaliab75229390Author

Participating Frequently

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html

Community Expert

Community Expert

Hi, have you checked if there are any updates available for the Creative Cloud app?

sigaliab75229390Author

Participating Frequently

every thing is up to date. i have alsow un-install everything and its still the same. works fine on all SW exept for XD
THANKS

Community Expert

Community Expert

This sounds like a sync-related issue.

When you tried the re-install option did you use the Creative Cloud Cleaner Tool?
This might help to clear the issue for you.

sigaliab75229390Author

Participating Frequently

Thanks. i tried. didnt work.
i re-install all adobes SWs
its still work just fine in all other SWs but dosnt show CC libraries in XD
:((