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Harshika Verma
Harshika VermaCorrect answer
Community Manager
April 11, 2023

Hi @Yong292903049x8n,

 

Thank you for your patience. You should be able to see XD with your Business T2E account. Please try logging in with the Business account.

 

Let us know if that works. We would be happy to help you.

 

Thanks,

Harshika

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2 replies

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
April 11, 2023

Hi @Yong292903049x8n,

 

Thank you for your patience. You should be able to see XD with your Business T2E account. Please try logging in with the Business account.

 

Let us know if that works. We would be happy to help you.

 

Thanks,

Harshika

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Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
April 7, 2023

Hi @Yong292903049x8n,

 

Thank you for reaching out. We would like to know if this is the first time you are trying to install XD. Are you on a paid plan?

 

We have a similar discussion happening here: https://community.adobe.com/t5/adobe-xd-discussions/cannot-find-a-download-link-or-the-app-in-cc-for-adobe-xd/td-p/13708209.

 

Please check the post for details. Let me know if you need further assistance. I would be happy to help.

 

Thanks,

Harshika

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