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Participant
Aug 1, 2020 6:57 AM UTC
Answered

cant sign in

i cant sign in adobe xd 

when i open  your app after going to burger icon and click the plugin menu and click the discover plug in then after i cant see discover plug in....

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Aug 10, 2020 7:04 PM UTC

    Hi there,

     

    Sorry to hear you are having trouble seeing the XD plugin panel in XD. In addition to what Ares  has asked, would you mind trying to sign out of XD and Creative Cloud and sign back in?

     

    Let us know if that helps.

     

    Thanks,

    Harshika

    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Aug 10, 2020 7:04 PM UTC

    Hi there,

     

    Sorry to hear you are having trouble seeing the XD plugin panel in XD. In addition to what Ares  has asked, would you mind trying to sign out of XD and Creative Cloud and sign back in?

     

    Let us know if that helps.

     

    Thanks,

    Harshika

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    Ares Hovhannesyan
    Community Expert
    Community Expert
    Aug 1, 2020 5:09 PM UTC

    Are you able to assign into your Adobe ID account?

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