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Participating Frequently
December 8, 2020
Question

Cant update library

  • December 8, 2020
  • 4 replies
  • 502 views

Windows 10

XD: 35.2.12.6

CC: 4.3.71.1

 

 

Very urgent. I have a huge delivery dependent on this component library. 

I need help!

 

This topic has been closed for replies.

4 replies

Kevin5FFCAuthor
Participating Frequently
December 8, 2020

Anybody have at least a workaround or strategy with least amount of effort to recreate my 50+ screens and 50+ components? Its not like XD has a relink component feature right? I cant even copy the components to a new file and relink the components. Were are forced to used cloud based documents yet when they fail we are helpless.  

Mariia Novikova
Adobe Employee
Adobe Employee
December 8, 2020

Hi,

Sorry you are seeing this! 
Could you please collect logs via Adobe Log Collector (https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html)
And post the Logs ID here.
Also, please share the document if that is possible, so we can take a look. Sending you DM. 

Thank you,
Mariia

Kevin5FFCAuthor
Participating Frequently
December 8, 2020

I also tried duplicating the file and it also has the same problem.

Kevin5FFCAuthor
Participating Frequently
December 8, 2020

I have restarted XD,

I have treid multiple times: ctl + Alt + T to close all adobe processes

I have reinstalled Adobe CC

I have restarted