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Participant
Nov 23, 2022 7:49 AM UTC
Question

Cloud document isn't syncing in XD

I can´t open my XD and i can see that problem have been going on for a while now. When can we expect to use the program?

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3 replies

Harshika Verma
Community Manager
Community Manager
Nov 23, 2022 1:36 PM UTC

Hi @Jimmy Vest,

 

Thank you for reaching out. Would you mind trying the steps suggested in this article: https://helpx.adobe.com/creative-cloud/kb/restart-cloud-syncing.html and let us know if that helps?

 

We will try our best to help.

 

Thanks,

Harshika

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Participant
Nov 24, 2022 7:35 AM UTC

Hi Harshika.
I have now tried the following steps you rekomended and still no luck.
What do you suggest I should do now?

Med venlig hilsen | Kind regards

*Jimmy Vest Andersen**Marketing* *| **Art Director/Graphic designer*

 

<Personal Info Removed By Moderator>

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Harshika Verma
Community Manager
Community Manager
Nov 25, 2022 10:27 PM UTC

Thanks for sharing the requested info. Could you please try uninstalling XD and reinstalling XD and let us know if that helps?

 

Thanks,

Harshika

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