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conniel7283722
Participant
Oct 13, 2020 8:23 PM UTC
Question

Cloud document not saving my work??

Was working on a cloud xd file and when I saved it as a local document because of so many glitches(i.e. cannot arrange item to front), 3 of my screens/artboards disappeared??? That's about an hour of work gone!? Tried opening the cloud document again but not there. Is this a glitch or bug??

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    1 reply

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Oct 14, 2020 11:24 AM UTC

    Hi Connie,

     

    We're so sorry to hear about the trouble. Could you please check if you are able to see the latest version of the document here: https://assets.adobe.com/cloud-documents

     

    If not, please share a few more details like:

     

    1. A screenshot of the About XD Info page.
    2. Did this happen on multiple files or this specific file?

     

    Regards

    Rishabh

     

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