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C
conniel7283722
Participant
October 13, 2020
Question

Cloud document not saving my work??

  • October 13, 2020
  • 1 reply
  • 215 views

Was working on a cloud xd file and when I saved it as a local document because of so many glitches(i.e. cannot arrange item to front), 3 of my screens/artboards disappeared??? That's about an hour of work gone!? Tried opening the cloud document again but not there. Is this a glitch or bug??

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    October 14, 2020

    Hi Connie,

     

    We're so sorry to hear about the trouble. Could you please check if you are able to see the latest version of the document here: https://assets.adobe.com/cloud-documents

     

    If not, please share a few more details like:

     

    1. A screenshot of the About XD Info page.
    2. Did this happen on multiple files or this specific file?

     

    Regards

    Rishabh

     

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