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Participant
Nov 30, 2023 9:43 AM UTC
Question

cloud file issue

As an Adobe subscriber, I utilized an old Adobe account to store XD and AI files in the cloud. Although the account is now closed, I need guidance on accessing those cloud-based files.

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1 reply

Kenneth Kawamoto
Community Expert
Community Expert
Dec 1, 2023 4:16 PM UTC

I don't think you can access your files once your account is closed

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