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damianjakubiuk
Participant
Nov 26, 2020 12:56 PM UTC
Question

Cloud project missing after relogin

when I turned on my computer I was logged out (in adobe xd) so I logged in with my google account (accidentally. earlier I was logged in by email - the same email as my google account). Then my google account was connected/merged with my email based account. From this moment my project saved in cloud is missing. Disconnecting from google account didint help. Can somebody please help? It was many work days...

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    1 reply

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Nov 26, 2020 8:15 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please check if you are able to see the documents here: https://assets.adobe.com/cloud-documents

     

    If not, please share your Adobe ID through DM by clicking on my name. While sending DM, please add this discussion link in the subject.

     

    Regards

    Rishabh

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