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T
Taline5FA2
Participant
September 8, 2020
Question

cloud projects disappeared when logging of

  • September 8, 2020
  • 1 reply
  • 185 views

I was in my account working normally when I needed to switch accounts, when I logged back into my account all the cloud projects were gone. The share link still exists, but I can't access the project.

There is a way to recover some project even if it has disappeared from the cloud?

This topic has been closed for replies.

1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
September 9, 2020

Hi there,

 

We are sorry to hear you are unable to see your project in XD. Would you mind checking if you're able to see the files here: https://assets.adobe.com/cloud-documents and please make sure you're logged in with the right account?

 

We will try our best to help.

 

Thanks,

Harshika

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