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Koray5C7F
Participant
Mar 12, 2021 12:48 PM UTC
Answered

Cloud sync and coediting problem

Me and my collegues can not work together on a cloud file during yesterday. I can see when they uopen the document but can not see where they edit. Also we can not save the document. We can not see the changes that we do at the document. Please help in an urgent.

 

 

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    mhirematCorrect answer
    Participating Frequently
    Mar 15, 2021 5:11 AM UTC

    Hi Koray5C7F,

    Glad to hear that the issue got resolved..If you face the issue agian, please check the network connection on both sides (co-editor & owner ) it might also because of poor network connection, and check once by closing and Re-opening the document.

    Hope it helps.
    Regards,

    Ashwini M Hiremath

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    2 replies

    Koray5C7FAuthor
    Participant
    Mar 12, 2021 1:15 PM UTC

    It is solved by itself 🙂

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    mhirematCorrect answer
    Participating Frequently
    Mar 15, 2021 5:11 AM UTC

    Hi Koray5C7F,

    Glad to hear that the issue got resolved..If you face the issue agian, please check the network connection on both sides (co-editor & owner ) it might also because of poor network connection, and check once by closing and Re-opening the document.

    Hope it helps.
    Regards,

    Ashwini M Hiremath

    Translate
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