code

I have a monthly package until November. I just entered a gift code from NVIDIA worth 2 months. Why does it say I need to renew in November even though the code has already been used?

Hello,

Typically, gift codes or promotional "stacking" credits from providers like NVIDIA are applied as a balance to your account rather than an immediate extension of the calendar date. Your renewal date often remains November because your current paid subscription must conclude before the gifted credits trigger. Once you reach your original expiration date, the system should automatically apply the two-month credit to cover your next billing cycles, effectively pushing your actual "out-of-pocket" renewal to January.