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THVI
Participant
Nov 8, 2020 8:41 AM UTC
Answered

Coediting error 5010

Hello,

When I close the document, I lose my work https://1drv.ms/u/s!Aj16T_Ds0bkvzE4epjMbgJkual6n

 

"Close and reopen the document to continue working. If you see this message again, access this document’s history to save a copy of a previous version. (Error 5010)"

 

Thanks for your help,

🙂

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Nov 9, 2020 3:24 PM UTC

    Hi there,

     

    Sorry to hear you are having trouble coediting in XD and getting this error. The team has already logged a bug for the issue which is partially fixed in XD 34.3 version. Could you please check if you're experiencing the issue on the current version of XD?

     

    Thanks,

    Harshika

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    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Nov 9, 2020 3:24 PM UTC

    Hi there,

     

    Sorry to hear you are having trouble coediting in XD and getting this error. The team has already logged a bug for the issue which is partially fixed in XD 34.3 version. Could you please check if you're experiencing the issue on the current version of XD?

     

    Thanks,

    Harshika

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    THVIAuthor
    Participant
    Nov 9, 2020 3:38 PM UTC
    Hi there,
    Just yesterday I had the problem.
    But this morning the problem did not recur.

    If the problem persists, I will keep you informed.

     

    Thanks,

    Thierry

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