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israelcevans
Participant
March 2, 2020
Answered

[Collaboration]-Adobe XD tells me "Coediting is unavailable while offline" in XD.

  • March 2, 2020
  • 1 reply
  • 413 views

Hello!

 

I keep having this trouble with Coediting. Everytime I've tried it, I find the files on which I enable coediting, receive the "trying to reconnect" error and it becomes impossible to use the feature and the files have to be resaved to a local copy. 

 

I have a simple, home network on which this has happened. I've had this happen on my work's network.

I'm on an updated macbook pro using the latest version of Adobe XD.

 

Any ideas on what might be going wrong and how I might fix it?

 

Thanks

 

<The Title was renamed by moderator>

 

This topic has been closed for replies.
Correct answer Harshika Verma

Hi there,

 

We are sorry to hear you are facing trouble with the coediting feature in XD. Would you mind confirming if you're working on an enterprise network? If so, please check out this link: https://community.adobe.com/t5/adobe-xd/collaboration-error-quot-coediting-is-unavailable-while-offline-quot-after-enabling-coediting-in-xd/td-p/10847810?page=1.

 

Let us know if that helps.

 

Thanks,

Harshika

 

1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
March 3, 2020

Hi there,

 

We are sorry to hear you are facing trouble with the coediting feature in XD. Would you mind confirming if you're working on an enterprise network? If so, please check out this link: https://community.adobe.com/t5/adobe-xd/collaboration-error-quot-coediting-is-unavailable-while-offline-quot-after-enabling-coediting-in-xd/td-p/10847810?page=1.

 

Let us know if that helps.

 

Thanks,

Harshika

 

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