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Participating Frequently
February 25, 2020
Answered

[Collaboration]-File collaboration sent to secondary email needed in XD

  • February 25, 2020
  • 1 reply
  • 602 views

My primary email for my Adobe ID is my personal email (personal@email.com), but I'm a contractor with a company email, which I've set as my secondary email (work@company.com). The designers I'm collaborating with are sending me the invitations to my secondary email, but I get a message saying "I don't have permission to open this file". Is a secondary email not allowed to receive shared XD files for collaboration? If not, this is a must-have feature to have ASAP, because as a contractor, I won't be needing access to those files once my work is done and my work email has been purged. And I will not set that temporary work email as my primary Adobe ID email.

 

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Correct answer Harshika Verma

Hi Cesar,

 

Thank you for reaching out and sharing your observation. Unfortunately, It's not possible to share files to user on personal account or non enterprise ID. We would request you to please submit your feedback here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests so that our team can look into your request and share the link with us for tracking purpose.

 

Hope it helps.

 

Thanks,

Harshika

1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
February 27, 2020

Hi Cesar,

 

Thank you for reaching out and sharing your observation. Unfortunately, It's not possible to share files to user on personal account or non enterprise ID. We would request you to please submit your feedback here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests so that our team can look into your request and share the link with us for tracking purpose.

 

Hope it helps.

 

Thanks,

Harshika

    cesarcam
    cesarcamAuthor
    Participating Frequently
    March 10, 2020

    Hi Harshika,

    Thanks for the clarification. I have gone ahead and requested the feature.

    For anyone else reading, please help me up-vote the feature here: Use coediting with secondary CC account email 

     

    Best regards.

    - Cesar Caminero - cesarcaminero.pro
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