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Karen Totten
Participant
March 12, 2018
Answered

[Collaboration]-How to save a file to an older version of XD in a closed network?

  • March 12, 2018
  • 9 replies
  • 26770 views

I have work colleagues using an older version of XD - I am using the latest version. I need to export files to the older version they are using. How do I do this?

 

<The Title was renamed by moderator>

    This topic has been closed for replies.
    Correct answer HARSHIKA_VERMA

    Hi there,

     

    We understand your frustration. Unfortunately, the feature is not available yet. We have seen a similar request has been raised here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/38322424-save-as-older-version. We would request you to please submit your feedback & upvote the request to add your voice. 

     

    Hope it helps.

     

    Thanks,

    Harshika

    9 replies

    K
    Kevin22033146pz6z
    Participant
    June 1, 2022

    You can use our service to exactly do that https://xd2sketch.com/open-xd-file-old-corrupted

    M
    Mohamed Maged Fayed
    Participant
    March 17, 2021

    I found a workaround which works for me. Export all artboards to SVG, create new file in xd (old version) then drag and drop svgs to it. Exept for losing any prototype setup and the fact you need to do some cleanup,  everything is working fine.

      G
      Glen Charles Rowell17365606
      Participant
      April 4, 2020

      That's crazy. Why make a program noone can use files on even if it is from the same program?

      rmccawley
      Community Expert
      rmccawleyCommunity Expert
      Community Expert
      November 19, 2019

      Im the Program Manager of the Graphic Design Program at Broward College. While using XD for classroom projects students using the latest updated versions cant open projects on the coleges computers. To install the latest versions on 60 classroom computers is an impossible task, (Versions are so frequent and 4 hours of open lab time is required to install). One time an update caused a kernal panic requiring a 48 hour long process to reimage all the computers! Why cant XD like ALL other Adobe Products have at least some backward compatibility!!!

        N
        nortonb
        Participant
        November 25, 2019

        I have a similar problem as @rmccawley, I teach in a graphic design and web development program. Computers are only re-imaged between semesters. Now I am unable to share my XD work.

        There should be some backwards compatibility. Or at least a shareable format like for InDesign.

         

          G
          Glen Charles Rowell17365606
          Participant
          April 4, 2020

          I totally agree. This software should be replaced with something that works or merged into another program.

          P
          pau1243
          Participant
          February 6, 2019

          The laest update has too many bugs. I wish to return to the previous version cos now I can not share the project with my client...it doesn't work well in the browser. Previous version didn't have such problems...but I can't go back cos  it won't open the newest file....This is a nightmare ;(

            SGTMcClain
            SGTMcClain
            Participant
            June 29, 2018

            I am also having this issue.  I upgraded to take advantage of new features and to do so I ended up installing XD in a VMWare instance running windows 10 Developers Edition that I have running on my machine.  None of my coworkers can open the XD files that I create or edit in the newer version of XD and it doesn't seem like I can go back to that earlier version.  My coworkers don't have access to additional VM's and our local machines haven't been upgraded to the newest windows 10 and will likely not be getting upgraded in the near future.  There has to be some way to make new XD compatible with older versions of windows.

            Atul_Saini
            Community Manager
            Atul_SainiCommunity Manager
            Community Manager
            June 29, 2018

            Hi SGTMcClain,

            Thanks for using Adobe XD. I see that there is a similar request raised for this feature here: - Open XD files in older versions – Adobe XD Feedback : Feature Requests & Bugs. Please vote for this feature with your comments and update this discussion in case you need further assistance. 

            Thanks,

            Atul_Saini

            J
            JollyChris
            Participant
            November 1, 2018

            Hi guys, I've got the same issue here.

            I've got a 2009 Mac Pro in my office, wich is working totally fine, running OS X El Capitan.

            At home I use a 2017 MacBook pro with Mojave. I updated XD on the MacBook yesterday and worked on some files.

            But now I can't open them in the offie. This seems to be a huge issue cause the newest version of XD requires Sierra, which does not run on a 2009 Mac. Are my files "lost" now?

            francoish3361878
            francoish3361878
            Participant
            March 27, 2018

            This has become an issue for me too. I updated XD on my mac and it turns out my colleagues on Windows cannot open the file in their version of XD and they cannot update either since they're not in Win10 creators yet and are not likely to be for some time.

            I saved many files to the new version before realizing this and I am now left with a big problem of having to potentially revert the Mac version and re-creating my files again if I want to be able to collaborate with my colleagues.

            Not cool!

              Preran
              Community Manager
              PreranCommunity Manager
              Community Manager
              March 28, 2018

              Thank you for your feedback. I will check with the team to see if there are any alternative solutions.

              Thanks,

              Preran

              N
              Nik Yabo
              Participating Frequently
              June 1, 2020

              Hi ! Can you focus on fixing this 🙂 The problem still persist. People in our company and remote workers is having problem in accessing files.. Not all people have fast internet that can update things quickly esp if its a major update.. It's really a hassle and time consuming thing.

                Preran
                Community Manager
                PreranCommunity Manager
                Community Manager
                March 12, 2018

                To better understand your situation, can you answer the following questions for me?

                • Is there a reason as to why your peers have not upgraded to the latest version of Adobe XD?
                • What happens when you try to open the file you created in their version of Adobe XD?
                • Have you used any feature from the latest version in your file that wasn't supported in the previous version of Adobe XD?
                C
                cynthiaf27830369
                Participant
                February 10, 2019

                Well, I just updated to the latest version available in the US, my colleague is in Venezuela and she updated to the latest version available over there but when comparing versions my latest seems to be way more versions ahead, do you offer different versions to different markets? i would say you should let users know about this differences in features.

                one idea we had was to add her to my adobe xd plan and have her download latest version offered with my plan but if the latest version is associated with wherever the download IP is located as opposed to the billing address it won’t solve the problem.

                Do you have an idea on versions / markets?

                Atul_Saini
                Community Manager
                Atul_SainiCommunity Manager
                Community Manager
                February 10, 2019

                Hi Cynthiaf,

                The latest version we have is Adobe XD 16. You may update Adobe Creative Cloud using this link: - Update apps to the latest release of Adobe Creative Cloud.​ Please share the version which your colleague is using so that we may assist you appropriately.

                Thanks,

                Atul_Saini

                ankushr40215001
                ankushr40215001
                Inspiring
                March 12, 2018

                Hey Karen,

                Currently, this feature is unavailable in XD.

                You may consider sharing your idea here and also get it voted so that it can be taken into consideration - Adobe XD Feedback: Feature Requests & Bugs.​

                Regards.

                Ankush

                  N
                  Nik Yabo
                  Participating Frequently
                  June 1, 2020

                  hi! Can you fix this 🙂 It's a big problem in our school...

                  Our school doesn't always update things , they only do it once a year.

                  imagine creating projects at school, bringing home then when it's presenting time it can't be opened... It's frustrating as can be. 😞 .

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