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Janice Jao
Participant
March 4, 2020
Answered

[Collaboration]-My data for one day is gone in XD.

  • March 4, 2020
  • 2 replies
  • 582 views

Hi. Today, as I was about to get on a design standup with my team I learned that my day's worth of wireframes is completely GONE. GONE! I am trying to stay calm, but how can it be okay for a day's work be completely gone just like that?

 

I was connected to the internet the whole time. How can my latest progress be all gone? How can a whole day's worth of progress be gone just like that?

 

If anyone can please help me so that I don't waste a full day's pay doing something I've supposed to have already done, that would be much appreciated. Is there anywhere I can recover these files from?

 

<The Title was renamed by moderator>

This topic has been closed for replies.
Correct answer Harshika Verma

Hi there,

 

We completely understand how you feel and we are sorry that you lost all your work. If you have saved your file as a cloud document, would you mind checking the previous version of file as mentioned in this post: https://community.adobe.com/t5/adobe-xd/revision-history-in-xd-helps-ensure-peace-of-mind-during-collaboration/m-p/10703548?If you are able to see the lost work, please copy the work into a new file.

 

Let us know if that helps. We will try our best to help.

 

Thanks,

Harshika

2 replies

Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
March 5, 2020

Did you using the latest version of XD? If not, please update to latest one and try again. Thanks 

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    March 5, 2020

    Hi there,

     

    We completely understand how you feel and we are sorry that you lost all your work. If you have saved your file as a cloud document, would you mind checking the previous version of file as mentioned in this post: https://community.adobe.com/t5/adobe-xd/revision-history-in-xd-helps-ensure-peace-of-mind-during-collaboration/m-p/10703548?If you are able to see the lost work, please copy the work into a new file.

     

    Let us know if that helps. We will try our best to help.

     

    Thanks,

    Harshika

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