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George Farmer
Participant
September 18, 2019
Question

Collaboration on same document - late accept changes and missing artboards

  • September 18, 2019
  • 1 reply
  • 358 views

Me and my colleagues are woring on big project with collaboration.
Sometimes we must wait a long time, when come accept changes dialog.
And now after accept changes some artboards is abosolutly missing.

This topic has been closed for replies.

1 reply

Harshika Verma
Community Manager
Community Manager
September 18, 2019

Hi George,

 

We are sorry to hear that you are facing trouble using Adobe XD. A few more details would be super helpful.

 

  • What is the OS and XD version you and your collaboator are using?
  • Is it happening with every file or with a specific file?
  • Could you please confirm if the artborad is missing or the content is missing?

 

I would suggest pressing CTRL+A and see if you're able to see all the artboards. If yes, please create a empty artboard and the copy the content from the pateboard to the new artboards.

 

Let us know if that helps.

 

Thanks,

Harshika

George Farmer
Participant
September 19, 2019
I have: Adobe XD Version 22.5.12.1, macOS Sierra My colleague: Adobe XD Version 22.5.12.1, macOS Mojave Only with one project. Artboards with full content are missing.
Harshika Verma
Community Manager
Community Manager
September 19, 2019

Thank you for sharing the details. I would request you to please share your Adobe ID, phone number and location over an email(dl-webpm1@adobe.com) along with the url of this post.

 

Let me know if you face any issues with this. 

 

Thanks,

Harshika