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Participant
Feb 24, 2020 2:27 PM UTC
Question

[Collaboration]-XD file is showing blank.

Hi,

 

I've just opened an XD file that has all my wireframes and designs and all artboards are blank except 1 is visible. Is there a way to recover this? 

 

Thanks.

 

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5 replies

Harshika Verma
Community Manager
Community Manager
Feb 24, 2020 4:35 PM UTC

Hi there,

 

Sorry for the bad experience. We would request you to please check the document history as mentioned in this post: https://community.adobe.com/t5/adobe-xd/revision-history-in-xd-helps-ensure-peace-of-mind-during-collaboration/m-p/10703548 and if visible, please copy the design into a new document and let us know if that helps.

 

Thanks,

Harshika

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Hal20Author
Participant
Mar 3, 2020 2:01 PM UTC

Hi,

The above didn't work. I still can't see any of my files. 

 

Thanks,

Hal

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Harshika Verma
Community Manager
Community Manager
Mar 3, 2020 7:16 PM UTC

Sorry to hear that the above link doesn't worked for you. If the file is saved on cloud, could you please see the file at https://assets.adobe.com/? If you're able to see the complete file, please download the file.

 

Let us know if that helps.

 

Thanks,

Harshika

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