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Ankit98A7Correct answer
Participant
Dec 21, 2022 9:46 AM UTC

Hi All,

 

It looks like with Ventura 13.1 release, the issue is fixed with the color picker. Could you please update to the latest version of Ventura and let us know if the issue is fixed for you all?

 

Thanks,

Harshika


Works perfectly fine now.

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25 replies

richardb59612784
Participant
Mar 24, 2023 1:38 PM UTC

I'm now experiencing exactly this issue and it's making it almost impossible to succesfully complete a project. Im running MacBook Pro with M2 Max and Ventura 13.2.1

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Wephisto
Participant
Mar 24, 2023 2:57 PM UTC

I have the same issue, it started a long time and I could not find a solution. During that time I switched to Figma (About 1 month ago). I suggest you do the same. It's much better than XD. Cheers!

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richardb59612784
Participant
Mar 24, 2023 3:05 PM UTC

I appreciate Figma is better and I have used it previously when working with certain clients, but XD is part of the Adobe package I pay a lot of money for, so having to spend more money on additional software that effectively does the same job (which Adobe now owns) is a bit crazy. Surely Figma will become inclusive of their software subscriptions at some point or will be merged with XD? 

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benseager
Participant
Dec 6, 2022 2:27 PM UTC

I noticed recently that the XD colour picker / eye dropper seems to pick random values when used on a colour. As you can see in the video if I keep colour picking the same colour it gets darker and darker.

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Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
Dec 6, 2022 4:38 PM UTC

I cant repeat your result for RGB color that you custom in color panel. The color stay the same.

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benseager
Participant
Dec 6, 2022 5:16 PM UTC

If it helps my machine has the following settings:

Apple M1 Max

Ventura 13.0.1

Apple XDR Display (PS-1600 nits)

XD 55.2.12.2 arm64 CC sync 6.0.0.43

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Milk Interactive
Participant
Dec 5, 2022 12:08 PM UTC

I have the same problem with my MacBook Pro M1 + LG Ultrafine screen. 

The workaround with switching to sRGB colorprofile does not work on the MacBook Screen as there is no such setting option, but it does on the LG Ultrafine. But still, this can't be the solution because the colors in all other apps get quircky and hurt my eyes.

Please fix this. Occured the first time about 4-6 weeks ago.

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Spas K.
Community Expert
Spas K.Community Expert
Community Expert
Nov 7, 2022 8:32 AM UTC

Hey, have you tried reinstalling Xd? When did this start happening?

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    Ankit98A7Author
    Participant
    Nov 7, 2022 11:46 AM UTC

    Reinstalled XD and also used Adobe Creative Cloud Cleaner Tool still has the same problem. Everything was working perfectly fine and this issue started out of nowhere.
    Using it on Mac OS Ventura 13.0. 
    XD version  55.0.12
     

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      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Nov 8, 2022 7:58 PM UTC

      Hi @Ankit98A7,

       

      Thank you for reaching out and sharing the requested info asked by our expert. We're able to reproduce the issue at our end. It seems to be an issue with M1, as other apps like Illustrator and InDesign also have the same issue. 

       

      I will go ahead and log a bug for this issue so that our team can look into the issue on priority.

       

      Thanks,

      Harshika

       

      <Marking as correct only to highlight, will update once the issue is fixed>

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        wise_cause5E29
        wise_cause5E29
        Participant
        Nov 2, 2022 10:11 PM UTC

        Is anyone else noticing that the colors that the eyedropper is selecting is slightly darker and more muted than the intended selection? I've noticed it in the past week or so since updating. HELP 🙂 

         

        In the attached image, you can see the eyedropper color in the darker shaded squares in relation to the area I am trying to select:

         

         

         

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          Harshika Verma
          Community Manager
          Harshika VermaCommunity Manager
          Community Manager
          Nov 3, 2022 2:46 PM UTC

          Hi @wise_cause5E29,

           

          Thank you for reaching out, and sorry to hear you're experiencing trouble with the eyedropper tool in XD. Would you mind confirming if both rectangles are on the artboard? Please share the details of your operating system and the version of XD.

           

          Have you tried it on a new file and see if that helps?

           

          We'll try our best to investigate the issue.

           

          Thanks,

          Harshika

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          wise_cause5E29
          wise_cause5E29
          Participant
          Nov 3, 2022 4:43 PM UTC

          Hi Harshika! Thanks for the reply. 

          In that example I attached both are on the artboard, but I run into this issue when I sample on and off the artboard. I'm on the latest version of XD and my OS is Ventura 13.0

          I've seen this issue on all of my files in the last couple of weeks. 

           

          Thank you!

           

          Adriana

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