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ines_w
Participant
Mar 5, 2019 11:46 AM UTC
Answered

Color picker missing in color dialog

Hi!

I have just started to use Adobe XD. As you can see in my screenshot the icon for the color picker tool is missing. Why is that?

Thanks!

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ines_w
ines_wCorrect answer
Participant
Mar 7, 2019 8:04 AM UTC

Thanks for all your answers.

When I posted the question, I was just doing the tutorial. Yesterday, I started my first original design and the color picker was there. Today, I reopended the tutorial and the color picker has also now appeared. I haven't done any repair or reinstallation.

Version is 16.0.2.8 (Starter).

10 replies

Participant
May 27, 2020 7:56 AM UTC

Just downloaded the latest version of Adobe XD on the latest Windows 10, still have the same problem. Following the beginner tutorial, no color picker in the color dialog.

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Participant
Jan 7, 2020 10:05 AM UTC

Color picker is really behaving odd, as I am working on projects and sometimes the picker appears and sometimes not, please fix these issues asap.

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Participant
Sep 18, 2019 3:55 AM UTC

Got this issue as well, hopefully it goes away the same way 

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ines_w
ines_wAuthorCorrect answer
Participant
Mar 7, 2019 8:04 AM UTC

Thanks for all your answers.

When I posted the question, I was just doing the tutorial. Yesterday, I started my first original design and the color picker was there. Today, I reopended the tutorial and the color picker has also now appeared. I haven't done any repair or reinstallation.

Version is 16.0.2.8 (Starter).

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Preran
Legend
Mar 7, 2019 3:47 PM UTC

Thank you for sharing the update, and glad to hear that you are all set. I am still not sure as to why you weren't able to see it before. Hopefully, someone here has a better idea.

Thanks,

Preran

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Participant
Jun 27, 2022 4:48 AM UTC

2022 and the same problem exists. Also XD won't open in the first place much of the time. Seriously Adobe, is this like a no priority product for you guys? Other Adobe products work. Why not XD? 

 

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Preran
Legend
Mar 5, 2019 9:20 PM UTC

That's strange. Can you let us know the version of Adobe XD that you are using? From what you say, you must be using the latest version but I am trying to be sure.

Thanks,

Preran

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Ares Hovhannesyan
Community Expert
Community Expert
Mar 5, 2019 2:02 PM UTC

The most quick solution is reinstalling Adobe XD. If not please log a bug here adobexd.uservoice.com/

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JoseOJ
Adobe Employee
Adobe Employee
Mar 7, 2019 4:42 AM UTC

Could you please check the memory leak when the color picker tool is missing.

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