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Yichen5E0F
Participant
Dec 30, 2020 2:36 AM UTC
Question

Color Picker Not Working

 

Hi, I am using MacBook Pro, and I have this problem for several months, every time I want to use the color picker, it will return (0,0,0). 

 

 

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    1 reply

    Atul_Saini
    Atul_Saini
    Legend
    Jan 3, 2021 8:02 AM UTC

    Hi Yichen5E0F,

     

    Sorry for the delay and trouble with this. This is strange, let me check if we have got other reports for this issue. Meanwhile, please collect the logs using this link https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html upload it to CC or Dropbox and send a private message to me (Go to my profile, click on send a message).

     

    Thanks,

    Atul_Saini

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