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bernardos1983
Known Participant
Nov 10, 2021 4:58 PM UTC
Question

Color picker not working_Adobe XD 45.0.62.17

Lately the color picker stops working. When you click on it, the space where the preview should show appears black and if you try to copy a color it just picks a 100% transparent black.

Restarting the application sometimes restore the functionality and this problem is not file dependent. It has happened in online files as well as local files.

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6 replies

AkinGn
Community Expert
AkinGnCommunity Expert
Community Expert
Nov 11, 2021 4:33 PM UTC

Hi, can you please check if any updates available and update your XD to the latest version, try in other files as well and then let me know? Thanks

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    bernardos1983Author
    Known Participant
    Nov 11, 2021 4:42 PM UTC

    XD on latest version.
    As stated on original post, it is not file dependent, it's happened in multiple ocassions on different files, regardless of it being saved in the cloud or locally.

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    AkinGn
    Community Expert
    AkinGnCommunity Expert
    Community Expert
    Nov 11, 2021 5:22 PM UTC

    Oh I see, wanted to check since I never encountered the issue

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