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surengised
Participant
Jan 13, 2021 12:14 PM UTC
Question

Color picking ? Same but not same

I have no idea what to do with that ..

 

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    2 replies

    Harshika Verma
    Community Manager
    Community Manager
    Jan 27, 2021 1:10 AM UTC

    Hi Surengised,

     

    It's been a while we haven't heard back from you. Would you mind telling us if the issue is resolved? Please feel free to update the discussion if you need further assistance from us.

     

    We would be happy to help.

     

    Thnaks,

    Harshika

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    Rishabh_Tiwari
    Legend
    Jan 13, 2021 7:12 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. We'll need to test this on our end, so please share a few more details like:

     

    1. The version of XD & OS.
    2. A small video of the workflow.
    3. Are you using an additional external monitor?
    4. Please test this once with the monitor color profile set as sRGB and check if the values are still different.
    5. Is this happening on a specific file or multiple files?

     

    Regards

    Rishabh

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