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Participant
Oct 29, 2020 12:45 PM UTC
Question

Colors - Impossible to view anything when I want to replace colors

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    3 replies

    Rishabh_Tiwari
    Legend
    Oct 29, 2020 1:36 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Could you please share a few more details like:

     

    1. The version of  XD and OS.
    2. Is this happening on a specific file or multiple files?
    3. If you have Windows OS, please ensure you have the latest version of the graphics card driver as per the manufacturer's website.
    4. Do you use an external monitor setup?

     

    We're here to help, just need more information.

     

    Regards

    Rishabh

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    Participant
    Oct 29, 2020 3:34 PM UTC

    Everything was perfect since yesterday when I have updated all Adobe Softwares...Photoshop also has a bug that I've mention it a few minutes ago...its so frustrating !!!

     

    My answers:

    Version 34.1.12.9 Creatyve Cloud Sync 4.3.61.1

    It Happens to all files...

    Windows OS ...all updates

    I don't know what exactly u mean by the monitor setup...but it doesn't matter as long as I said everything was good before this update 🙂

    Thank you very much!

     

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    Rishabh_Tiwari
    Legend
    Nov 30, 2020 8:52 PM UTC

    I am so sorry for the delay in response. Could you confirm if you are still facing the issue on the latest version of XD which is 35.1?

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