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plassman-sodanow11734891
Participant
Nov 16, 2020 5:43 PM UTC
Answered

Comments gone

We published a design in design review mode. Our QA person spent time going through and making comments. We switched to presentation mode and than back to design review only to find our comments gone. The comment window does not appear at all no matter how may times I update the link. It's stuck in presentation mode.

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    Ansubedi03Correct answer
    Community Manager
    Nov 16, 2020 6:57 PM UTC

    Hi, 

    Please change the View setting of link to Design review again and do update link. And check the updated link . Hope it should work.

     

    Regards,

    Anita Subedi

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    2 replies

    Community Manager
    Ansubedi03Community ManagerCorrect answer
    Community Manager
    Nov 16, 2020 6:57 PM UTC

    Hi, 

    Please change the View setting of link to Design review again and do update link. And check the updated link . Hope it should work.

     

    Regards,

    Anita Subedi

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    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Nov 16, 2020 6:41 PM UTC

    Hi there,

     

    Sorry to hear you are unable to see the comments window in the share link. Would you mind trying to sign out of XD, Creative Cloud, sign back in, restart the machine and then sign back in?

     

    Let us know if that helps.

     

    Thanks,

    Harshika

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