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perrybrus
Inspiring
November 8, 2020
Question

Conflict updating XD

  • November 8, 2020
  • 2 replies
  • 1853 views

This old friend has started to appear again. As usual there's no XD open or found to be active in any background process in Windows. As usual rebooting Windows does not help. I have NO Adobe application open. There are NO Adobe applications active in the task manager. It's about time someone in the Adobe XD team took a long hard look at this issue.

 

 

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    2 replies

    L
    Le22724372kc38
    Participant
    January 19, 2022

    Close your screen Adobe XD application and this dialog will not display again.

      Rishabh_Tiwari
      Community Manager
      Rishabh_TiwariCommunity Manager
      Community Manager
      November 9, 2020

      Hi Perry,

       

      We're so sorry to hear about the trouble. Usually, this message stops popping in once Adobe XD process has been terminated. In case if you are still getting this message even after terminating the XD process from the Task Manager/Activity monitor, please try to close processes by following the steps shared here: https://helpx.adobe.com/download-install/kb/close-conflicting-processes.html

       

      If it still doesn't work, we'll need to work on a remote session, please reach out to us using this link: https://helpx.adobe.com/contact.html

       

      Regards

      Rishabh 

      P
      perrybrusAuthor
      Inspiring
      November 9, 2020

      Dear Adobe. Please read my post before answering.

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