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mowglivj
Inspiring
September 9, 2022
Question

Constantly freezing

  • September 9, 2022
  • 2 replies
  • 479 views

After I've been having ongoing issues often not being able to type either in a text box or renaming layers etc, it's now only got worse with the problem happening every five minutes. Now Xd is freezing for extended periods at a time, especially when editing text. I now have a frozen document. I can switch windows and edit a different XD document. I wish there was some focus on QA before adding bells and whistles.

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    2 replies

    G
    Gustavo5E79
    Participating Frequently
    September 15, 2022

    Same problem here, if a need to type something its freeze, sometimes I have to select other tool like square and back to tool type to try again... other situation its when I copy the hexa code, complete freeze and sometimes close the program.

      Atul_Saini
      Community Manager
      Atul_SainiCommunity Manager
      Community Manager
      September 9, 2022

      Hi @mowglivj, sorry for the trouble. I know this isn't the first time you're reporting this :(. Can you confirm if you're experiencing this when XD is Autosaving? I think I already have your logs. Let me see if there is any progress on this one. 

       

      Please ensure that you're using Adobe XD 54.1. 

       

      Thanks,

      Atul_Saini

        M
        mowglivjAuthor
        Inspiring
        September 12, 2022

        It happens all the time, not just when autosaving. It often stays frozen for considerable amounts of time.

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