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mowglivj
Inspiring
Aug 24, 2022 12:29 PM UTC
Question

Constantly unable to type

All day I've been getting this bug where every once in a while I'm unable to type anything in XD, whether using the type tool or renaming layers, styles etc...

There's nothing wrong with my keyboard as I'm typing this while XD doesn't allow me to type anything.

A restart fixes the problem for a while before it reoccurs.

I'm using Windows 10 and XD 54.0.12.5

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14 replies

Gustavo5E79
Participating Frequently
Sep 14, 2022 1:17 PM UTC

The problem continues in the version 54.1.12.1,

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Atul_Saini
Atul_Saini
Legend
Aug 25, 2022 8:55 PM UTC

Hey there, 

 

Are you still experiencing this issue? If yes, please share the details I mentioned in my previous post so I can proceed with the investigation. 

 

Thanks,

Atul_Saini

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Stoyanov
Stoyanov
Known Participant
Aug 25, 2022 9:42 PM UTC
Thank you, Atul.
I will be back on XD for a project tomorrow and will let you know. Thanks!
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    Atul_Saini
    Atul_Saini
    Legend
    Aug 31, 2022 8:48 AM UTC

    Hi Stoyanov, 

     

    I hope you're doing fine. I'd like to know if you had a chance to collect the logs. If possible, please share a short video of this behavior as well. 

     

    Thanks,

    Atul_Saini

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    Stoyanov
    Stoyanov
    Known Participant
    Aug 24, 2022 1:38 PM UTC

    Same with my XD. Version is the same XD 54.0.12.5. Sometimes I make a workaround by typing in another XD window and then coming back to my project to not restart, but this is annoying. 

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      Atul_Saini
      Atul_Saini
      Legend
      Aug 24, 2022 6:08 PM UTC

      Hi Mowglivj and Stoyanov,

       

      Thank you for reaching out. If you'd allow, I'll try my best to assist you here. 

       

      Would you mind checking if you're experiencing this while XD is autosaving? 

       

      Please collect logs from your machine using this link and share them with me via private message (Go to my profile and click send a message button) after uploading them to CC or Dropbox. 

       

      Thanks,

      Atul_Saini

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