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M
mowglivj
Inspiring
August 24, 2022
Question

Constantly unable to type

  • August 24, 2022
  • 3 replies
  • 1394 views

All day I've been getting this bug where every once in a while I'm unable to type anything in XD, whether using the type tool or renaming layers, styles etc...

There's nothing wrong with my keyboard as I'm typing this while XD doesn't allow me to type anything.

A restart fixes the problem for a while before it reoccurs.

I'm using Windows 10 and XD 54.0.12.5

This topic has been closed for replies.

3 replies

G
Gustavo5E79
Participating Frequently
September 14, 2022

The problem continues in the version 54.1.12.1,

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
August 25, 2022

Hey there, 

 

Are you still experiencing this issue? If yes, please share the details I mentioned in my previous post so I can proceed with the investigation. 

 

Thanks,

Atul_Saini

Stoyanov
Stoyanov
Known Participant
August 25, 2022
Thank you, Atul.
I will be back on XD for a project tomorrow and will let you know. Thanks!
    Atul_Saini
    Community Manager
    Atul_SainiCommunity Manager
    Community Manager
    August 31, 2022

    Hi Stoyanov, 

     

    I hope you're doing fine. I'd like to know if you had a chance to collect the logs. If possible, please share a short video of this behavior as well. 

     

    Thanks,

    Atul_Saini

    Stoyanov
    Stoyanov
    Known Participant
    August 24, 2022

    Same with my XD. Version is the same XD 54.0.12.5. Sometimes I make a workaround by typing in another XD window and then coming back to my project to not restart, but this is annoying. 

      Atul_Saini
      Community Manager
      Atul_SainiCommunity Manager
      Community Manager
      August 24, 2022

      Hi Mowglivj and Stoyanov,

       

      Thank you for reaching out. If you'd allow, I'll try my best to assist you here. 

       

      Would you mind checking if you're experiencing this while XD is autosaving? 

       

      Please collect logs from your machine using this link and share them with me via private message (Go to my profile and click send a message button) after uploading them to CC or Dropbox. 

       

      Thanks,

      Atul_Saini

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