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Participating Frequently
March 20, 2024
Answered

Consumo excesivo de RAM en Adobe XD

  • March 20, 2024
  • 3 replies
  • 2641 views

Hola tengo un problema con el programa Adobe XD, es que cada vez que pasa el tiempo me consume mas y mas memoria RAM. Mi PC tiene 32GB lo cual se me hace raro que esté consumiendo casi toda la RAM y eso que solo diseño con pocas mesas de trabajo

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Correct answer Diego Valen

Hola, yo pude solucionarlo con un programa externo llamado cacheman, lo que hize fue limitar la ram al proceso CrativeSDKAppServiceCliente.exe
Adjunto captura:

Al hacer esto el programa no me dio ningún problema y solucioné su uso excesivo de ram 😄

3 replies

Inspiring
October 23, 2024

Lograste resolverlo? Tengo el mismo problema y lo peor es que se me cierran otros programas con los que ando trabajando también.

LioT&GAuthor
Participating Frequently
October 24, 2024

Aún no, toca esperar a que salga nueva actualización del programa.

Diego ValenCorrect answer
Inspiring
October 25, 2024

Hola, yo pude solucionarlo con un programa externo llamado cacheman, lo que hize fue limitar la ram al proceso CrativeSDKAppServiceCliente.exe
Adjunto captura:

Al hacer esto el programa no me dio ningún problema y solucioné su uso excesivo de ram 😄

Participant
August 7, 2024

Pudiste resolverlo?

creative explorer
Community Expert
Community Expert
August 7, 2024

@Pedro39053919js8o that sounds horrible. Surprising though that XD would suck all that RAM. For me, I would likely clear my cache, throw out the trash/recycle bin but also make sure there are no big files on my desktop (store large files directly on your hard-drive) and not your desktop could impact performance, especially if your hard drive is slow.

I have 16 gigs of RAM, on a very old 2013 MacBook Pro, and I am able to have Illustrator, Photoshop and XD open at the same time, but, I do on a regular basis clear my cache and only have shortcuts on my desktop. Everything is saved to my hard drive or to the cloud. 

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LioT&GAuthor
Participating Frequently
March 21, 2024

Chaitanya21936374hmkf
Community Manager
Community Manager
March 28, 2024

Hi @LioT&G ,
Sorry for the inconvenience, could you please help us with few details:
1. Which version of XD you are using.
2. What is your machine confirguration
3. What is the size of file which is consuming high memory
4. Could you please collect the logs and share with us.

Thanks & regards,
Chaitanya Shandilya

LioT&GAuthor
Participating Frequently
April 17, 2024

1. I'm using Adobe XD Version 57.1.12.2, Creative Cloud Sync 7.1.2.2
2. My power plan is on AMD Ryzen High Performance, its a desktop computer.

My PC specs are:
Motherboard: Gigabyte B550M Gaming

CPU: AMD Ryzen 5 5600X

Cooler: Deepcool AK400 Zero Dark Plus

RAM: Corsair Vengeance Pro RGB SL DDR4 16GBX2 3600MHz (32GB)

HDD: Seagate Barracuda 1TB 7200RPM

SSD1: MSI Spatium M461 1TB NVMe PCIe 4.0

SSD2: MSI Spatium S270 480GB SATA

GPU: NVIDIA GeForce MSI GTX 1650 Super Gaming X

PSU: Cougar VTE 500W 80 Plus Bronze

Case: Antryx FX Sentry SE aRGB

3. The size of the file is 4MB

4. How can I see the logs? You mean by the Event viewer?