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benmingo
Participant
Jan 13, 2021 12:41 AM UTC
Answered

Copy and Paste Crash

Hello,

 

When I try to copy and paste artboards from XD into other program it will crash them. I've never had this issue, usually it will just paste the artboard as a png. 

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    Ansubedi03Correct answer
    Community Manager
    Jan 13, 2021 5:15 AM UTC

    Hi,

    Thank you for reaching out to us. Is other program related with Adobe application ? If yes, Please let us know.

    We can't investigate the cause of crash in other application apart from Adobe. 

    But there can be few reason to it to resolve.

    Please check all the elements present in artboard ,supports in the using application.

    Size of artboard or Size of image used in artboard.

    Number of artboards are allowed to paste at one go. 

    I hope it would be helpful.

    Thank you ,

    Anita Subedi

     

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    1 reply

    Community Manager
    Ansubedi03Community ManagerCorrect answer
    Community Manager
    Jan 13, 2021 5:15 AM UTC

    Hi,

    Thank you for reaching out to us. Is other program related with Adobe application ? If yes, Please let us know.

    We can't investigate the cause of crash in other application apart from Adobe. 

    But there can be few reason to it to resolve.

    Please check all the elements present in artboard ,supports in the using application.

    Size of artboard or Size of image used in artboard.

    Number of artboards are allowed to paste at one go. 

    I hope it would be helpful.

    Thank you ,

    Anita Subedi

     

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