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user7639319
user7639319
Participant
Feb 17, 2021 6:28 PM UTC
Question

Copy + Paste / Edit in Photoshop function not working

When trying to copy and paste a layer in XD it won't work. The functions are available but when clicking it won't respond. Also noticed that when the layer is selected and when I click on 'Edit in Photoshop' it won't respond either. Is this a known bug issue?

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    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Mar 3, 2021 8:41 PM UTC

    Hi there,

     

    It's been a while we haven't heard back from you. We would like to follow up on the issue you reported here. Are you still experiencing the issue or it has been resolved?

     

    Please feel free to update the discussion if your need further assistance from us.

     

    We would be happy to help.

     

    Thanks,

    Harshika

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    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Feb 22, 2021 1:25 PM UTC

    Hi there,

     

    We are sorry for the delay in response. Would you mind telling us the OS and XD versions of your machine? Is it happening with every file or all the files? Is it possible for you to record the video showing the workflow so that we can test and investigate at our end? 

     

    We will try our best to help.

     

    Thanks,

    Harshika

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