"Could not save the document" problem

Forum|Forum|9 years ago
December 14, 2016
18 replies
11966 views

Hey there! I can't save any documents in adobe experience design beta. Everytime i try to it writes "Could not save the document" Any solution? Any fix adobe?

This topic has been closed for replies.

Correct answer Preran

If you are continuing to face this issue, join us on this discussion https://community.adobe.com/t5/Adobe-XD/Adobe-XD-Error-49-for-Cloud-files/td-p/10507855

Show previous replies

vanhelsing27

Participant

when the problem is already solved?

T

Tomáš Nosek

Participating Frequently

No, it isn't. I only bypassed it by using windows account name made by only a-z characters. Adobe xD allowes you to save with this account, but you know, still crashing sometimes when trying to save a project (without warning)...

C

charlesd44241399

Participant

My colleague and I have the same issue. French Win10. Is there any fresh news about this serious issue ? It should be an hight-priority to solve this. Saving and loading are the basics.

flotte.ruebe

Participant

same here at my german windows 10.

waiting for the solution

A

Alworn95

Participant

Same problem on a Russian system.

всевсетьв60813771

Participant

I have the same problem in russian version. Doesn't matter where you want to save.

M

MatousHoracek

Participant

Hi guys, the same problem on my computer. Acer Aspire V 15 Nitro (VN7-591), Windows 10, CZ localization, all updates installed. Ctrl+S, "Save" or "Save as" generate window "Could not save the document". Doesn't matter where I want to save.

A

afood

Participant

Hi.

I have the same problem.