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Participant
March 7, 2020
Answered

Couldnt download Adobe xd in windows 10

  • March 7, 2020
  • 2 replies
  • 895 views

Hello,

 

I have purchased Adobe xd and i am trying to download it in My PC windows 10 but unfortuanly it s always stop at 40 % download.

 

Could you please tell me how to resolve this issue.

 

Thank you

    This topic has been closed for replies.
    Correct answer Preran

    In addition to what Italo suggested, try the solutions in https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html and let us know if they helped.  To contact tech support direclty use the chat button on this page https://adobe.ly/2WYE62m

    2 replies

    Preran
    PreranCorrect answer
    Legend
    March 10, 2020

    In addition to what Italo suggested, try the solutions in https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html and let us know if they helped.  To contact tech support direclty use the chat button on this page https://adobe.ly/2WYE62m

    italosan
    Community Expert
    Community Expert
    March 8, 2020

    Hi, try to uninstall and reinstall the Creative Cloud app.