Skip to main content
Participant
Apr 9, 2020 12:01 AM UTC
Question

[Crash/Load]-In Adobe XD I cant open Design System (Cloud Document).

Hi Guys,
Could you help me with an infinity loading of the Design System for Adobe XD, please?

My team is using the Design System and it is located in the Cloud.
We can't open our design system form today morning. When we trying to open this document we just see the message "Connecting...". I have tried to get the previous version from the history in the cloud, but unfortunately, the link of the prototype is different and it is very important to us to have the same link for the prototype.

+ Video

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Harshika Verma
Community Manager
Community Manager
Apr 9, 2020 8:43 PM UTC

Hi there,

 

Sorry to hear you are having trouble while opening the cloud document in XD. Would you mind switching to a different network and let us know if that helps?

 

Let us know if that helps.

 

Thanks,

Harshika

 

 

Translate
Participant
Apr 13, 2020 6:31 AM UTC

This problem have all teammates who work from different locations and different networks

 

Translate