[Crash/Load]-Unable to open XD on mac.

Forum|Forum|6 years ago
February 21, 2020
2 replies
776 views

I am unable to open Adobe Xd in macOS Catalina Version 10.15.3. Every time I tap on XD, it just won't open. It is not giving any error. No response from it at all.

This topic has been closed for replies.

Harshika Verma

Community Manager

Hi Vaidik,

We are sorry to hear you are having trouble launching XD on mac. We would request you to please try the solution mentioned in this article: https://helpx.adobe.com/xd/kb/XD-crashes-mac-10-4-4.html and if that doesn't help, please share the screenshot of your about XD page.

We will try our best to help.

Thanks,

Harshika

dominicl80281216

Participant

Hey Harshika,

I have the same issue as Vaidik!

Basically I can click on the XD icon in the dock, or try to open a project file, or try to open XD from the Finder/Launchpad/Spotlight, and everytime the icon bounces once then nothing stops. Within the Force Quit menu (CMD, ALT, ESC) I can see that XD opens for less than a second and instantly dissapears. No Error message opens, no prompt, Nothing.

I don't have any external monitors or anything attached to my mac so I cannot follow the suggested solution you gave to Vaidik.

Any idea what could be the issue?

Thanks for your time.

Warm regards,

Dominic

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