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August 8, 2017
Answered

Crash on first page

  • August 8, 2017
  • 1 reply
  • 242 views

Hi, so i had installed Adobe XD Beta and the first things came on my screen is a crash screen. What should i do? Thanks before

    This topic has been closed for replies.
    Correct answer elainecc

    We've seen this before with older GPU drivers. Generally, an upgrade to your GPU drivers will fix it, but some manufacturers have stopped updating the graphics drivers for older hardware. You can get the information to compare against our minimum system requirements by running "dxdiag" from the Run menu.

    Adobe Experience Design System requirements

    -Elaine

    1 reply

    elainecc
    elaineccCorrect answer
    Participating Frequently
    August 8, 2017

    We've seen this before with older GPU drivers. Generally, an upgrade to your GPU drivers will fix it, but some manufacturers have stopped updating the graphics drivers for older hardware. You can get the information to compare against our minimum system requirements by running "dxdiag" from the Run menu.

    Adobe Experience Design System requirements

    -Elaine

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