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Participant
Sep 28, 2020 11:34 AM UTC
Question

crashes in adobe XD 33.1.12

I coundtuied to work on an previuse project in Adobe XD 33.1.12 on MacOS Catalina

BUT it crashes as soon as i paste or write in Arabic with out any message

 

Please help

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6 replies

Mihnea Ovidenie
Participating Frequently
Oct 27, 2020 6:15 AM UTC

Hi,

 

We fixed an issue with the RTL text in the XD 34.1 version. Can you please check it and let us know whether the problem goes away?

 

Cheers,

M.

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Rishabh_Tiwari
Legend
Sep 28, 2020 12:21 PM UTC

Hi there,

 

Sorry to hear about the trouble. Could you please share a few more details like:

 

  1. Is this happening while working on a specific file or multiple files?
  2. Is this happening while typing in Arabic or while editing other text or fonts?
  3. If it is happening on a specific file, could you please copy the content of the file onto a new file and then check if it is crashing or not?
  4. Please collect and share system logs: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Regards

Rishabh

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Participant
Sep 28, 2020 12:43 PM UTC

Hey,

 

1. Multiple files

2. While pasting Arabic text from notes or eleswhere

 

Thank you

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Participant
Sep 28, 2020 1:33 PM UTC

Hey,

 

1. Multiple files

2. While pasting Arabic text from notes or eleswhere and while typing

 

Thank you

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