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mwstandsfor
Inspiring
May 15, 2019
Question

Crashing on text change

  • May 15, 2019
  • 1 reply
  • 247 views

Just updated today to the new version and most of the time when I change the text on either a component or repeated item the Xd crashes. This happened the last 12min 8 times.

I'm on a Windows 10 pc.

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1 reply

Atul_Saini
Legend
May 15, 2019

Hi Mwstandsfor,

Sorry that you're experiencing issues with the latest version when you change text. Would you mind collecting the logs using this log collector tool: - How to use the Creative Cloud Log Collector tool? Please share the link for the logs so that we can investigate it further.

I would also like to know if this was happening with a specific file? Could you please confirm if you are using XD 19 share the OS build as well?

Thanks,

Atul_Saini