Creating a public link keeps failing in Adobe Xd

Question

Hi there.I'm trying to create a public link of a simple design I created on Xd so that I can share it with my client. But Xd keeps failing to create that link. It gets stuck at about %60 then says that "I'm disconnected and I should try again later!" I'm sure I'm not disconnected, so I tried restarting my whole PC and try again and still no luck.Also, it seems like the entire share window is bugging out, I attached some photos.

Rishabh_Tiwari · Accepted Answer

Hi @Moh Hammouda ,

We are sorry to hear you are experiencing issues while creating a share link. We would request you to please try these steps-

Sign out of XD, Creative Cloud Desktop app.
Quit Creative Cloud Desktop app and kill all related processes from Task Manager/ Activity Monitor.
Restart the computer
Sign back in with a different network connection.

Let us know if that helps or if you need any further assistance.

Regards

Rishabh

italosan · Answer

Hi, do you still need help? Has your problem been solved? Keep us updated

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.