Skip to main content
Gus T Butt
Gus T Butt
Participant
December 1, 2020
Question

[ctrl] and [space] stop working for pan and zoom

  • December 1, 2020
  • 1 reply
  • 446 views

Periodically [ctrl] and [space] stop working as key modifiers for pan and zoom, bringing progress to a complete halt. Sometimes stopping and restarting XD resolves it, sometimes (like now) it doesn't. I'm at a loss as to which process to kill in task manager as there's no obvious XD process. Plenty of random Adobe processes though. This is very annoying. Version 35.1.12.5 CC Sync 4.3.61.1.

      This topic has been closed for replies.

      1 reply

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      December 1, 2020

      Hi there,

       

      We are sorry to hear you are having trouble using pan and zoom in XD. Would you mind telling us if you're having issues with these buttons in XD only or with other apps as well? Could you please check if any anti-virus is causing the problem? 

       

      For immediate assistance, please get in touch with us directly using this link: https://helpx.adobe.com/contact.html so that we can help you.

       

      Thanks,

      Harshika

      Gus T Butt
      Gus T ButtAuthor
      Participant
      December 4, 2020

      Hi Harshika,

       

      Just XD.

       

      Best regards

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices