Dead link on sign in button XD

Forum|Forum|5 years ago
January 6, 2021
1 reply
451 views

Hi!

The XD mobile app can't sign in with Adobe ID on OnePlus 8.The button has a dead link. All the other options has working links.

Running latest Android OS and have tried to uninstall/reinstall XD

This topic has been closed for replies.

Rishabh_Tiwari

Legend

Hi Christian,

Sorry to hear about the trouble. Could you please go to Android Settings - Accounts. Delete account corresponding to Adobe ID and then try logging in into Adobe XD and let us know if that helps or if you need any further assistance.

Regards

Rishabh

C

christianm91836269Author

Participant

There are no Adobe accont to be found. Can't add one either.

It says that only Adobe applications support acount features

Harshika Verma

Community Manager

Sorry for the delay in response, Christian. Would you mind telling us if you are using XD for free or on a paid plan? Are you able to login to XD on a desktop.

We will try our best to help.

Thanks,

Harshika

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