Dead link on sign in button XD

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Hi!

The XD mobile app can't sign in with Adobe ID on OnePlus 8.The button has a dead link. All the other options has working links.

Running latest Android OS and have tried to uninstall/reinstall XD

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Rishabh_Tiwari

Legend

Hi Christian,

Sorry to hear about the trouble. Could you please go to Android Settings - Accounts. Delete account corresponding to Adobe ID and then try logging in into Adobe XD and let us know if that helps or if you need any further assistance.

Regards

Rishabh

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C

christianm91836269Author

Participant

There are no Adobe accont to be found. Can't add one either.

It says that only Adobe applications support acount features

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Harshika Verma

Community Manager

Sorry for the delay in response, Christian. Would you mind telling us if you are using XD for free or on a paid plan? Are you able to login to XD on a desktop.

We will try our best to help.

Thanks,

Harshika

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