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Ibtessam ul Hasan
Ibtessam ul Hasan
Participant
February 27, 2020
Question

[Design]-Drop Shadow is not updating in XD

  • February 27, 2020
  • 2 replies
  • 1370 views

when editing and changing in master swatches, i change color (like purple to blue)
All the color of entire file has changed (wow amazing) but the shadow color remain same (ie purple :C )

 

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2 replies

Peter Villevoye
Community Expert
Peter VillevoyeCommunity Expert
Community Expert
March 8, 2020

You're right, the color of the shadow (or glow) is not being detected and changed along with all fills, lines, and texts of that same color. I can easily reproduce this behavior. On the left, the original (green) color, on the right the edited (purple) color. The green shadow of the red rectangle doesn't follow suit !

 

 

Yellow Cat Design
Yellow Cat Design
Inspiring
April 22, 2021

Was there ever a solution to this? I have the same issue and I'm creating various white labelled wireframes where I need to duplicate the file and change brand colours. The fill colours change throughout the document perfectly but strokes and shadows do not update making what should be a 5-minute job into a very laborious manual process.

Peter Villevoye
Community Expert
Peter VillevoyeCommunity Expert
Community Expert
April 22, 2021

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    February 27, 2020

    Hi there,

     

    Thank you for reaching out. I am unable to reproduce the same behavior at my end may be I am missing something. Could you please share a short video of the workflow for better understanding? What is the OS and XD version of your machine?

     

    We will try our best to help.

     

    Thanks,

    Harshika

    Ibtessam ul Hasan
    Ibtessam ul HasanAuthor
    Participant
    March 5, 2020

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    March 6, 2020

    Sorry for the delay in the response and thank you for sharing the screenshot with the video. I see your Creative Cloud sync shows 0.0.0.0.0 which shouldn't be like that. It seems like the file is not syncing with CC app.

     

    Could you please try the solution mentioed for "Update Creative Cloud Sync" in this article: https://helpx.adobe.com/in/xd/kb/issue-saving-xd-file-creative-cloud.html?

     

    Let us know if that helps.

     

    Thanks,

    Harshika

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