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Jeccoj
Participant
Jan 22, 2020 12:15 AM UTC
Question

[Design]- Unable to copy paste and drag drop the images into Adobe XD.

I can't drag and paste images to my art board in Adobe xd

 

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10 replies

Peter Villevoye
Community Expert
Peter VillevoyeCommunity Expert
Community Expert
Jan 24, 2020 12:56 PM UTC

Judging from the screenshots, you're trying to drag the file while you were using the Import command and dialogue. It's either dragging, or using the command and dialogue (selecting the file and hitting the Import button) – not both !

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    JeccojAuthor
    Participant
    Jan 29, 2020 10:01 PM UTC

    Thank you very much.. that solved it... am still a novice, self taught. 

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    Subham5C05
    Participant
    Jan 19, 2021 11:58 AM UTC

    I have same problem.. please tell me solution.

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    JeccojAuthor
    Participant
    Jan 22, 2020 10:08 PM UTC

     

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    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Jan 24, 2020 12:35 PM UTC

    Thanks for sharing the screenshot. Would you mind trying the same on any other machine? We would also suggest checking the latest update to your graphic card driver and share the results with us.

     

    Thanks,

    Harshika

     

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    Community Manager
    mhiremat@adobe.comCommunity Manager
    Community Manager
    Jan 22, 2020 3:59 AM UTC

    Hi jeccoj,

    Thank you for using Adobe XD, Could you please share the following information,so that we can try from our end :

    > OS : Windows/ mac.

    >XD Version 

    > In which scenario Your not able to drag and drop the imgaes into XD.

     

    Regards,

    Ashwini M Hiremath.

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      JeccojAuthor
      Participant
      Jan 22, 2020 7:45 AM UTC
      Windows 10...
      When I try to import images into a particular box in the art board, I can't exactly drag a particular image that I want to use into a particular box I need it to be in, in the art board...... the drag and drop function won't work, it will show a little red crossed circle..... or a black one
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      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Jan 22, 2020 11:27 AM UTC

      Hi Jeccoj,

       

      We are sorry to hear you are having trouble copy pasting of dragging dropping the images into XD. I am unable to reproduce the issue at my end may be I am missing something. Would you mind sharing a short video of the workflow so that we can understand better? Are you working on the latest version of XD?

       

      We will try our best to help.

       

      Thanks,

      Harshika

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