Participant

Answered

[Design]-Unable to edit master component in source document in XD.

Forum|Forum|6 years ago
February 26, 2020
2 replies
1777 views

Can't get to the master component when selected 'edit master in source document'. It opens up the source XD document and the progress bar for opening up the document shows complete and freezes but after that it doesn't navigate to the master component. I can't close out of that file either. I can just minimize it but can't close.

This topic has been closed for replies.

Correct answer Harshika Verma

Hi Lucas,

Sorry to hear you are experiencing the issue. It looks like the issue got fixed in past after XD 29 release and was resurfaced after XD 31 so the team has reopened the bug and is working on it.

We will make sure to share the update with you as soon as we hear anything from the team.

Thanks,

Harshika

L

LucasCzuchraj

Participating Frequently

Has this issue been fixed, seems like a problem still in the latest October update.

Harshika Verma

Correct answer

Community Manager

Hi Lucas,

Sorry to hear you are experiencing the issue. It looks like the issue got fixed in past after XD 29 release and was resurfaced after XD 31 so the team has reopened the bug and is working on it.

We will make sure to share the update with you as soon as we hear anything from the team.

Thanks,

Harshika

L

LucasCzuchraj

Participating Frequently

Hi, thanks for your quick reply Harshinka

Harshika Verma

Community Manager

Hi there,

We are sorry to hear you are having trouble editing source document in master component in XD. Would you mind confirming if you've tried restarting the machine and try again?

Let us know if that helps.

Thanks,

Harshika

ColorfulUIAuthor

Participant

Hi Harshika,

I have to always restart after it happens as the files would never close as mentioned in the described problem. But restarting never helped with it. Restarting just closes the files at lease so I restart.

Thank you.

Harshika Verma

Community Manager

I understand your concern. I have got an update from the team that this is a known bug and the team is working on it. You may definitely see the improvements in the future release of XD.

We are sorry for the inconvenience.

Thanks,

Harshika

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